To ensure an enjoyable stay with us, please read the following important conditions:

Payments and Deposits

• Online Bookings – A deposit of one night’s tariff at the time of booking, with the exception some of our discounted rate types – subject to availability
• Phone Bookings – A deposit of one night’s tariff at the time of the booking is required
• A valid credit card will be recorded for security at the time of booking
• You must be at least 18 years of age to make a reservation
• Reservations will only be honoured for the number of guests booked for the number of days
• For occupancy purposes, 0-2 years old are considered to be infants, 3-17 years old to be children, and adults are 18+ years old

Arrivals and Departures

• Arrivals onto sites is permitted from 12pm, cabin bookings may check in from 2.00pm
• Departures are due out by 10.00 am, Early arrivals/late departures may be available upon request – fees may apply.
• Keys are to be returned to reception or placed in early departure key box when departing. A charge will apply for unreturned keys
• Specific Cabin/Site numbers cannot always be guaranteed.

Cabins

• No pets allowed in cabins unless specified as pet-friendly
• Cabins are NON-SMOKING
• No BYO personal BBQs are to be used on balconies or close to the cabin
• Extra Adults/Children who are not on the booking and request to sleep over, if beds permit are required to pay a fee however; management discretion applies
• Furniture is not to be moved around
• To avoid additional fees, all rubbish must be removed, dishes washed, and cabin stock returned to their original place

Caravan Sites

• Flooring and Tarps are NOT permitted on grass sites
• Trenching around tents or annexes is NOT permitted
• Tents will not be permitted to be erected on a site that has been allocated for a caravan

Parking

• One (1) vehicle per cabin/site permitted. A boat, trailer or jet ski can be parked at the site, but the vehicle must be moved to the visitors’ carpark
• All vehicles must be parked in the allocated cabin or caravan site
• Vehicles and/or boats are not to be parked on any roads, surrounding vacant land or lawns
• Visitor vehicles must be parked in the visitor car park area

General

• Children under 12 years of age must be supervised by an adult at all times
• Smoking is NOT permitted in cabins, pool, playground & BBQ areas
• Please clean BBQs after use so other guests can also enjoy
• Rubbish is to be placed in the bins provided around the park
• Fire pits are only permitted on camp sites (not cabins) at certain times of the year and dates may vary. See reception for current dates, and for a copy of our “Campfire Rules” to ensure your fire is suitable. There is a communal fire pit available. Please see management to use it
• Noise between 10.00pm and 7.00am must be kept to a minimum
• Bicycles/scooters must be ridden only on the roadways and during daylight hours. Riders must always wear helmets
• The park is subject to NSW Liquor Laws. Intoxicated guests disturbing the peaceful enjoyment of others could be directed to vacate the park without a refund
• Obnoxious, unruly, disrespectful, or aggressive behaviour towards staff or other guests will not be tolerated and could result in immediate booking cancellation without a refund
• Guests will be held responsible for causing any loss or damage, deliberate or accidental, to the cabin, contents, or common property during their stay. Fees may be charged should this occur
• Management reserves the right to refuse entry to anyone

Liability

• The Park Operator and Management are not liable to guests or third parties for any injury, loss, or damage. The principal resident must be over 18 and is responsible for their children and visitors’ actions
• Guests must ensure that property and valuables are always secured